Committed to Your Wellness, Always
At SaunaSpace, we believe in our products and love our customers. That's why our Lifetime Customer Care program is designed to support you at every stage of your wellness journey. Purchase with confidence and enjoy the assistance of our highly trained team.
Our Promise to You
Built-to-Last Warranty
Almost all our handcrafted products come with a 10-year parts-and-labor warranty. Our SilverLining™ and FireLight Bulbs come with a 5-year warranty. Learn about our comprehensive Built-to-Last Warranty.
100-Day Home Trial
All our handcrafted products come with a risk-free, 100-day money back guarantee. Learn about our 100-Day Home Trial.
Free & Easy Returns
Our 100-Day Home Trial applies to all our handcrafted products, and we offer free returns in the contiguous USA and Canada. Learn about our Returns & Refunds Policy.
Free Shipping
We offer free shipping on all orders over $200 within the contiguous US and Canada. Learn about our Shipping Policy.
Loyalty Discounts on replacement FireLight® Bulbs
We offer free replacement for 5 years for FireLight® Bulbs when used in our Glow, Hearth™ and FireLight® Sauna. Learn about our Built-to-Last Warranty.
Lifetime Customer Care from our in-house experts
Our in-house Customer Care team is here for you for as long as you have your SaunaSpace! We offer care by chat, email and phone weekdays 9-5pm CST. And you can DM us on Instagram and Facebook anytime!
